Onboard WiFi
TV Streaming
Water
Newspaper
6 Seats
Frequently asked questions.
- When is the ideal time to reserve your airport transfer?
We advise booking your airport transfer as soon as you have confirmed your flight details and travel itinerary. You can make your reservation through our website or by email at info@ksenterprise.co.uk - Will my chauffeur wait for me in case my flight is delayed?
Our operations team, in coordination with your chauffeur, will diligently track the status of your flight from takeoff until landing, ensuring their timely presence upon your arrival. - Are there additional charges for extended waiting time?
Regardless of your flight’s arrival time, we provide a complimentary 60-minute waiting period from your flight’s actual landing time. This allows ample time for baggage collection and passport control. Should your delay exceed this 60-minute window, additional waiting fees will be applied. - What should I do in the event of a significant flight delay or cancellation?
Feel free to reach out to us by phone or email, and we’ll be happy to rearrange your airport transfer. If you’re awaiting updated flight details, please get in touch with us as soon as they become available. - I’ve modified my flight details. Can I still arrange an airport transfer?
Certainly. Contact us to provide your updated flight information, and we will reschedule your booking to an alternative date. - Can my chauffeur arrive early at the airport for my pickup?
We understand that flight arrivals can sometimes be ahead of schedule. Rest assured, our chauffeurs will closely monitor your flight’s progress and will be there on time, even if you arrive earlier than expected. - Is airport parking and toll fees included in my booking?
Yes, your booking covers all airport parking and toll fees, sparing you from any additional charges. - How will I identify my chauffeur at the airport?
Upon your flight’s landing, your chauffeur will send you a welcome message, introducing themselves and specifying their location in the Arrivals terminal. They will also be holding a board, displaying your name. - How early should I arrive at the airport prior to my flight?Most airlines recommend arriving at the airport 3 hours prior to international flights and 2 hours for domestic flights.
- What is the estimated travel time from the airport to Central London?
The travel time from the airport to Central London varies depending on your departure airport and traffic conditions. It can take up to 90 minutes, with approximately 60 minutes from Heathrow, Stansted, and Luton, and slightly over 1 hour from Gatwick Airport.







